Frequently Asked Questions

Listed below are the questions most frequently asked by customers of the Balkan Rent-a-car

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After completing the reservation process our employees will contact you by email to confirm it .

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Yes, it is possible.

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The cars are equipped with tires for the winter season and there is no surcharge for them.

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The price includes "Third Party Liability" and Auto Casco.

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Additional drivers are free of charge and can be added to the rental agreement.

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If the delay is until 1 hour – free of charge; 1-4 hours – rate for half day; 4 hours and more – rate for a whole day.

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The cars are equipped with a spare tire and a jack (compressor with pump) so that the Renter can replace the damaged one. In the event of an accident, the Renter should immediately contact us and notify the Police.

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No, but we can provide credit voucher for your future rental.